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QUESTIONS? HERE ARE SOME ANSWERS!

How long will it take for my print too arrive?

For a standard order placed through this site, allow 3 days for production and one week for shipping. Keep weekends and holidays in mind too.

My print provider prides themselves on quality, consistency and fast delivery. Occasionally, there may be factors (special requests, unclear instructions, production problems, weather related events etc.) that might cause an order to be delayed. They rarely miss their production times, however they are not guaranteed.  If you do not receive your order within 10 days you can check the status of your order by calling 1-800-435-6686. 

How long will it take for my original artwork to arrive?

(Within the US) Allow 2-4 weeks for your original artwork to be packaged and shipped. Smaller items (Jewelry/fins) will ship faster 5-7 business days.  I live on a sandbar and that means adverse weather conditions can impact delivery times (July-October) I will contact you if that is the case. I use the US Postal Service flat rate shipping for smaller items. (under 12")  For larger paintings I will ship Fed-X or UPS. Should you require a rush please  contact me to arrange faster shipping and for the additional cost associated with your request.  

Do you ship internationally? 

Prints? - Yes!  My print partner will ship international orders. You can order a canvas rolled in a tube for more affordable shipping rates. 

Original artwork? Not through this website.  Please contact me to inquire about how you can order an original piece of art/necklace/surf art fin outside of the US. 

* Prices do not reflect shipping costs and any customs tax, tariffs or other fees. Please research these fees as they can be substantial.  The buyer is responsible to cover these additional expenses.  I do not give refunds on items returned to me by customs due to unpaid fees. 

Can I cancel my order after it has been placed?

You may cancel your PRINT order (with me) within 24 hours from the day you submit your order and you have 3 days to cancel an order for original paintings|surf art fin, or jewelry item to receive a full refund (minus a small 5% administrative fee). To cancel your order please contact me here.  You can always email me directly at angel@angelfritzart.com.  

What is your return policy?

PRINTS: I want you to absolutely love your purchase. In the rare event your art arrives flawed or damaged, it will be replaced at no additional cost to you. My print provider does their utmost to ensure that your prints are packaged carefully and arrive safely at their destination. However sometimes damage can occur in shipping. Please keep all packaging, take photos of the damage done to both packaging and artwork, and send me an email @ angel@angelfritzart.com with the photos, details, and your order number, and I'll take care of it. 

PAINTINGS:   If you do not love your painting you can return it to me (within 7 days of receipt) at no additional cost to you. All sales are final after seven days. 

NECKLACES/SURF ART FINS:   All sales are final. You will receive care instructions with your necklace. I do not handle repairs or returns on these items. 

Are the prints archival quality?

All inks used for printing images purchased from this site are archival, UV resistant pigmented ink. Papers and substrates are acid free and of the highest archival quality. Framing, matting and hanging hardware is museum quality. 

My print provider has received the Green Business Certification Award for "Exceeding Environmental Regulatory Requirements, Preventing Pollution, and Conserving Natural Resources". You can be confident your order will be created and handled in a sustainable manner by a company that cares about conservation.

Do you provide wholesale pricing on prints for retail gallery businesses?

Yes! Please contact me and I will be happy to work with you. You can always email me at angel@angelfritzart.com

 

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Description from Merchant:

The creative materials used in all original artwork are museum archival quality with UV varnish or UV resin coating. Metal leaf can tarnish over time which brings a unique patina aspect to the paintings. The metal leaf elements are sealed however, I cannot guarantee there will be no discoloration depending on the environment they are stored.

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